hotel managment

Hotel Management System

Indian IT Group(IIG), a Delhi NCR based leading software house engaged in creation and marketing of quality software products for the Hospitality Industry, offers comprehensive software solution for the computerisation of Hotels. Our computerised Hotel Management System takes care of following operations:

  •  Reservations
  •  Guest Check-in/Out
  •  Guest Billing
  •  Room-Service
  •  Guest History
  • Cashiering
  •  Housekeeping
  •   EPABX Integration/Billing …..

 

System Features

  •  Group Reservations & Arrivals
  •  Guest GR Form & ‘C’ Form
  •  Single / Multiple Guest Folio & Group Folio
  •  Foreign Currency & ECR
  •  Comprehensive Night Auditing Reports
  •  Definable Chech-in/Check-Out Time for Lodging
  •  Definable Taxes & Discounts and Bill Settlements
  •  Guest History for likes-dislikes
  •  Presentable bills with error free calculations
  •  Room Cleaning & Monitoring
  •  Guest & Hotel Laundry
  •  User Access level set-up
  •  Automatic lodging posting in all open bills
  •  Separate billing for Kitchen on Contract
  •  Link to Restaurant POS & Back-office for Accounting systems
  •  Catering to over 250 clients in the hospitality Industry ….
Benefits

  •  Better Hotel Administration 
  •  Better Guest Services
  •  Night Audit Reports
  •  Guest Bills and Receipts
  •  Maximum Return on Investment
  •  Planning Aid …..
Define for your

  •  Rooms & Tarrif 
  •  Corporate Clients Master 
  •  Billing Instructions 
  •  Telephone Billing Parameters
  •  Room Services Menu & Rates
  •  Laundry Items & Rates
  •  Currency & conversion 
  •  Taxes & Discount structure
  •  Countries & Nationality
  •  Settlement Codes …..

Regular Inputs for the system

Reservation :

  •  Individual reservation
  •  Group reservation
  •  Reservation Advance & Refund
  •  Retention charges …..
Registration /Check-in Inputs :

  •  Reserved individual check-in
  •  Reserved group check-in
  •  Walk-in check-inv 
  •  Multiple rooms check-in
  •  Group check-in
  •  Stay Extension / Room Change
  •  Billing instructions for Guest Billing …..

 

Guest Billing Inputs : :

  •  KOT / Room Service (Guest/Visitor/Staff/Complimentary)
  •  Telephone Transactions
  •  Receipt and refunds 
  •  Lodging, Laundry, Other, Discounts
  •  Guest Paid-outs
  •  Bill & Transaction transfer
  •  Guest/Group Check-out
  •  Express Add Lodging, Less Discounts, Bill Settlement & Refund at check-out …..
 Housekeeping : :

  •  Room Block /Unblocked
  •  Guest Luggage voucher
  •  Room dirty/clean chart
  •  Room Inventory Text…..


Cashiering :

  •  Credit/Cash Receipts & Payments
  •  Cashier Cash-Log …..
Raw material Inventory :

  •  Receipts, Issues, Adjustment (+/-), Physical Stock & Stock transfers (Kitchen / Store) …..


Special tools :

  • Utilities/Emergency Directory 
  •  Lost & Found
  •  While you were Out/Guest Messages
  •  Guest Complaint Box
  •  Standing Instructions
  •  Letter writer
  •  Labels on company/ Guest history …..